Terms of service

Terms of Service

Last updated: 3 September 2026

OVERVIEW

Welcome to Weight Loss Wendy.

The terms “we”, “us” and “our” refer to Weight Loss Wendy. We operate this website and online store, including all related information, content, features, tools, digital products and services (collectively, the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) govern your use of our website and your purchase and use of our digital products.

By visiting, using or purchasing from our website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

SECTION 1 — ELIGIBILITY AND ACCOUNT INFORMATION

By using the Services, you confirm that you are at least the age of majority in your place of residence or otherwise legally able to enter into a binding agreement.

When making a purchase, you agree to provide accurate, current and complete information, including your email address and payment details.

You are responsible for maintaining the confidentiality of any account or access information associated with your purchase.

SECTION 2 — DIGITAL PRODUCTS

Weight Loss Wendy sells digital educational products, including the 30-Day Weight Loss Plan.

Digital products are supplied electronically and no physical item will be shipped unless expressly stated otherwise.

You are responsible for providing a valid email address and ensuring that your device, internet connection and software are capable of accessing the digital content.

If you experience problems accessing your purchase, contact us at:

wendy.weightloss@aol.com

SECTION 3 — PERSONAL USE LICENCE

When you purchase one of our digital products, you receive a limited, non-exclusive, non-transferable licence to use the product for your personal, non-commercial use only.

You may not:

  • copy or reproduce the ebook for distribution;

  • share your download or access details with others;

  • upload the product to file-sharing websites or platforms;

  • resell, sublicense or redistribute the product;

  • modify the product and sell or distribute it as your own;

  • reproduce substantial portions of the product publicly; or

  • use our content to create a competing commercial product.

All copyright and intellectual-property rights remain with Weight Loss Wendy and/or the applicable rights holder.

SECTION 4 — ORDERS

When you place an order, you are making an offer to purchase the selected product.

We reserve the right to accept, reject or cancel an order where reasonably necessary, including in cases of suspected fraud, pricing errors, payment problems or misuse of the Services.

Payment must be successfully processed before digital access is provided.

Please review your order carefully before purchasing.

SECTION 5 — PRICES AND PAYMENT

Prices, discounts and promotions may change without notice.

The price charged will be the price shown at checkout at the time your order is placed, subject to correction of obvious pricing errors.

Applicable taxes may be added where required by law.

You agree to provide valid and authorised payment information and confirm that you are authorised to use the payment method submitted.

SECTION 6 — 30-DAY REFUND POLICY

Your purchase is covered by our 30-Day Refund Policy.

If the 30-Day Weight Loss Plan is not right for you, you may request a refund within 30 days of purchase.

To request a refund, email:

wendy.weightloss@aol.com

Please include the email address or order details associated with your purchase.

Approved refunds will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.

Our Refund Policy forms part of these Terms.

Nothing in these Terms limits any statutory consumer rights that cannot legally be excluded.

SECTION 7 — HEALTH AND WEIGHT-LOSS DISCLAIMER

The information contained in our digital products and Services is provided for general educational and informational purposes only.

Weight Loss Wendy does not provide medical advice, diagnosis, treatment, psychotherapy, personalised nutrition care or individual exercise prescriptions.

Our content is not intended to replace advice from a doctor, registered dietitian or other appropriately qualified healthcare professional.

Weight loss is an intended goal of the programme, but individual results vary and no specific amount or rate of weight loss is guaranteed.

Results may depend on numerous factors including your starting point, food intake, physical activity, consistency, sleep, stress, medications, medical conditions and individual circumstances.

You should consult an appropriately qualified healthcare professional before making significant changes to your food or physical-activity habits if you:

  • are pregnant or breastfeeding;

  • have diabetes;

  • take medication affecting blood sugar, blood pressure or weight;

  • have a current or previous eating disorder;

  • have a significant medical condition, injury or disability;

  • are recovering from surgery or illness; or

  • are uncertain whether the programme is appropriate for you.

Stop exercising and seek appropriate medical attention if you experience concerning symptoms including chest pain, fainting, severe breathlessness or sudden weakness.

You remain responsible for determining whether any information or activity is appropriate for your individual circumstances.

SECTION 8 — RESULTS AND TESTIMONIALS

Customer testimonials, reviews, photographs, statistics or examples displayed through the Services reflect individual experiences where stated.

They should not be interpreted as a guarantee that you will achieve the same or similar result.

Individual results vary.

Any customer-reported outcomes are subject to individual circumstances and should be considered alongside any accompanying disclosures.

SECTION 9 — INTELLECTUAL PROPERTY

The Services and their contents, including our ebooks, text, graphics, logos, designs, illustrations, photographs, videos, branding, worksheets, methods and other materials, are owned by or licensed to Weight Loss Wendy and are protected by applicable intellectual-property laws.

This includes, where applicable, proprietary educational concepts and materials used within the Weight Loss Wendy programme.

Except for the limited personal-use licence expressly granted to you, no rights are transferred to you.

Unauthorised copying, reproduction, distribution or commercial use may result in suspension of access and/or legal action.

SECTION 10 — THIRD-PARTY TOOLS

We may provide access to third-party tools, apps or services.

These services are provided by third parties and may be subject to their own terms and privacy policies.

To the extent permitted by law, we are not responsible for third-party services outside our control.

SECTION 11 — THIRD-PARTY LINKS

Our Services may contain links to third-party websites or platforms.

We are not responsible for the content, security, accuracy or privacy practices of third-party websites.

You access third-party services at your own discretion and should review their applicable policies.

SECTION 12 — RELATIONSHIP WITH SHOPIFY

Weight Loss Wendy is powered by Shopify, which enables us to provide the Services to you.

However, purchases made through our store are made directly with Weight Loss Wendy.

Shopify is not the seller of our digital products and is not responsible for the content of the 30-Day Weight Loss Plan or for claims arising from your purchase from Weight Loss Wendy.

Your use of Shopify-related services may also be subject to Shopify's applicable terms and privacy policies.

SECTION 13 — PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our website is hosted by Shopify, certain personal information may also be collected or processed by Shopify and its service providers.

Please review our Privacy Policy for further information about how your information is collected, used and shared.

SECTION 14 — REVIEWS AND FEEDBACK

If you voluntarily submit a review, testimonial, comment, suggestion, photograph or other feedback to us, you confirm that:

  • the submission reflects your genuine experience;

  • you have the right to submit it;

  • it does not violate another person's rights; and

  • any material connection, incentive or compensation has been disclosed where required.

You grant us a worldwide, royalty-free licence to use, reproduce, publish and display that feedback for purposes including marketing and improving our Services, subject to applicable law.

We may edit feedback for length, spelling or formatting provided we do not materially misrepresent its meaning.

SECTION 15 — ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions or availability.

We reserve the right to correct errors and update information at any time.

If an obvious error affects an order, we may cancel or correct that order where permitted by law.

SECTION 16 — PROHIBITED USES

You may not use the Services:

  • for any unlawful purpose;

  • to violate applicable laws or regulations;

  • to infringe our intellectual-property rights or those of another party;

  • to distribute malware or malicious code;

  • to collect personal information about others without authority;

  • to impersonate another person;

  • to interfere with the security or operation of our website;

  • to copy, scrape or systematically extract our content for commercial use;

  • to resell or redistribute our digital products; or

  • to use our content to build or train competing commercial products without permission.

We may suspend or terminate access where we reasonably believe these Terms have been violated.

SECTION 17 — TERMINATION

We may suspend or terminate your access to the Services if you materially breach these Terms, misuse our digital products, engage in fraud or infringe our intellectual-property rights.

Termination does not affect rights or obligations that arose before termination.

Sections relating to intellectual property, disclaimers, liability and other provisions which by their nature should survive will continue to apply.

SECTION 18 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our Services and digital products are provided on an “as is” and “as available” basis except where we expressly state otherwise.

We do not warrant that:

  • the Services will always be uninterrupted or error-free;

  • every device will display digital content identically;

  • the programme will produce any particular weight-loss result; or

  • the information will be appropriate for every individual.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

SECTION 19 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Weight Loss Wendy and its owners, affiliates, employees, contractors, licensors and service providers will not be liable for indirect, incidental, special or consequential losses arising from your use of the Services or digital products.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer-protection law.

You remain responsible for decisions you make regarding your diet, activity, health and wellbeing.

SECTION 20 — INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Weight Loss Wendy, Shopify and our respective affiliates, service providers and representatives from third-party claims arising from your unlawful use of the Services, infringement of another party's rights or material breach of these Terms.

SECTION 21 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the fullest extent permitted by law and the remaining provisions will continue in effect.

SECTION 22 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision.

These Terms, together with our Privacy Policy, Refund Policy and any other policies expressly incorporated by reference, constitute the agreement governing your use of our Services.

SECTION 23 — ASSIGNMENT

You may not transfer or assign your rights under these Terms without our prior written permission.

We may transfer or assign our rights and obligations where permitted by applicable law, including in connection with a restructuring, sale or transfer of the business.

SECTION 24 — GOVERNING LAW

These Terms will be governed by the laws applicable to the jurisdiction in which Weight Loss Wendy is legally established, subject to any mandatory consumer protections that apply in your country or place of residence.

Nothing in these Terms removes any rights you may have under mandatory local consumer law.

SECTION 25 — CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices or legal requirements.

The latest version will be posted on this page with an updated revision date.

Where required by law, we will provide additional notice of material changes.

SECTION 26 — CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Weight Loss Wendy
Email: wendy.weightloss@aol.com